The Occupier Portal is a cloud-based property portal that makes it easier for landlords, site management teams, business owners and tenants to manage and interact with the buildings they are responsible for or occupy.
The Occupier Portal provides a range of features that enable you and your staff to control different building management processes from one place. Use the platform to manage visitors, deliveries and parking; enable your tenants to raise building issues and get progress updates; improve tenant-FM communication with the in-built message board; and drive tenant wellbeing initiatives with our 4D Monitoring wellbeing integration.
The Occupier Portal is a cloud-based property portal that makes it easier for landlords, site management teams, business owners and tenants to manage and interact with the buildings they are responsible for or occupy.
The Occupier Portal provides a range of features that enable you and your staff to control different building management processes from one place. Use the platform to manage visitors, deliveries and parking; enable your tenants to raise building issues and get progress updates; improve tenant-FM communication with the in-built message board; and drive tenant wellbeing initiatives with our 4D Monitoring wellbeing integration.
Benefits
Improved communication
Use the message board, and documentation functionality to communicate with tenants easily
Track issues
Enable tenants to track the progress of maintenance & fabric jobs
Tenant wellbeing
Alleviate room temperature disputes & inform wellbeing initiatives with the 4D Monitoring integration
Single interface system
Control building processes, such as visitor sign in/ out, documentation management and more, from one place
Features
Bespoke dashboard
Widgets allow you to personalise your dashboard so you can see information that is most relevant to you
Issues reporting
Provide tenants with automated maintenance progress updates, so they stay informed
Tenant feedback
Use forms to get tenant feedback
Events & bookings
Book meeting rooms, car parking spaces and more
Raise building issues
With the Elogbooks integration, tenants can raise issues via the Occupier Portal in order to get workflow updates
Contacts directory
Enable tenants to see contact details and know who is on site and when
Message board
Communicate easily with tenants and site staff
Environment profiling
Provide visibility of environment metrics within the tenant demise, such as temperature, air quality and Co2 levels
Documentation management
Centralised storage means the latest documentation is always accessible. The Elogbooks integration means documents can be easily uploaded into the Occupier Portal
Visitor management
Print visitor passes and enable visitors to self-sign in and out. Facial recognition capabilities, such as those provided by QikDETEKT, are also now available.
Key holding
Sign keys in and out, keep track of who has them, and with automatic reminders, ensure keys are returned on time
Open API
For easy integration with existing systems
Deliveries management
Notify tenants of their deliveries, and with the KIOSK functionality the front desk can track when deliveries are collected and by whom
Works in tandem with Elogbooks
The Occupier Portal integrates seamlessly with Elogbooks, which means you can enable tenants to log and track building issues via the portal.
When a job is logged, it will be sent to Elogbooks CAFM where it will follow the traditional workflow, such as go to the FM for approval.
Tenants can therefore keep track of job progress, rather than asking site management teams to log jobs and provide regular updates.
With this integration, management teams can also pull files from Elogbooks into the Occupier Portal, helping to prevent duplication of effort.
Events & bookings
You and your tenants can use the Occupier Portal to manage and book shared entities, such as meeting rooms and car parking spaces. A calendar system gives visibility of booked resources and ensures there are no conflicts between occupiers.
Events & bookings
You and your tenants can use the Occupier Portal to manage and book shared entities, such as meeting rooms and car parking spaces. A calendar system gives visibility of booked resources and ensures there are no conflicts between occupiers.
Personalised dashboard
Your dashboard lets you see what is most relevant to you. View the latest messages, see a report on issues raised, get local traffic updates and weather reports; see an overview of the tenant environment, upcoming events, expected visitors and more.
