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Workspace

We began using Elogs in 2013. Prior to this all our properties were managed individually using varying methods. We chose Elogs to give us a management system that could deliver on compliance, provide support via a helpdesk and provide us with real time information. We use Elogs intensively across 70 properties.

We are able to demonstrate compliance, linking service contracts SLAs and KPIs to Elogs performance data and visibility on job volume. The platform is cost effective and easy to get going.

Andy Watts – Workspace

Workspace

We began using Elogs in 2013. Prior to this all our properties were managed individually using varying methods. We chose Elogs to give us a management system that could deliver on compliance, provide support via a helpdesk and provide us with real time information. We use Elogs intensively across 70 properties.

We are able to demonstrate compliance, linking service contracts SLAs and KPIs to Elogs performance data and visibility on job volume. The platform is cost effective and easy to get going.

Andy Watts – Workspace

Workspace

We began using Elogs in 2013. Prior to this all our properties were managed individually using varying methods. We chose Elogs to give us a management system that could deliver on compliance, provide support via a helpdesk and provide us with real time information. We use Elogs intensively across 70 properties.

We are able to demonstrate compliance, linking service contracts SLAs and KPIs to Elogs performance data and visibility on job volume. The platform is cost effective and easy to get going.

Andy Watts – Workspace

Jones Lang LaSalle

We have been using Elogs for over 6 years and for the last three, we also use EFS. We came over to Elogs specifically for the 24/7 helpdesk alongside the CAFM platform. Elogs gives us a much larger set of capabilities than just logging jobs, which is all we used to be able to do before.

Because of Elogs we see much more automation and great improvement in coverage across our sites. The use of the permits to work system also saves us a lot of time.

Facilities Services helps us provide a better service all-round which has been noticeable in our relationships with our clients. I would definitely recommend Elogs and Facilities Services, in particular the use of the helpdesk who go above and beyond in their support and resolution of tasks.

Matthew Lavender – JLL

Jones Lang LaSalle

We have been using Elogs for over 6 years and for the last three, we also use EFS. We came over to Elogs specifically for the 24/7 helpdesk alongside the CAFM platform. Elogs gives us a much larger set of capabilities than just logging jobs, which is all we used to be able to do before.

Because of Elogs we see much more automation and great improvement in coverage across our sites. The use of the permits to work system also saves us a lot of time.

EFS helps us provide a better service all-round which has been noticeable in our relationships with our clients. I would definitely recommend Elogs and EFS, in particular the use of the helpdesk who go above and beyond in their support and resolution of tasks.

Matthew Lavender – JLL

Jones Lang LaSalle

We have been using Elogs for over 6 years and for the last three, we also use EFS. We came over to Elogs specifically for the 24/7 helpdesk alongside the CAFM platform. Elogs gives us a much larger set of capabilities than just logging jobs, which is all we used to be able to do before.

Because of Elogs we see much more automation and great improvement in coverage across our sites. The use of the permits to work system also saves us a lot of time.

EFS helps us provide a better service all-round which has been noticeable in our relationships with our clients. I would definitely recommend Elogs and EFS, in particular the use of the helpdesk who go above and beyond in their support and resolution of tasks.

Matthew Lavender – JLL

Lambert Smith Hampton

Over the years Elogs has progressed and developed an impressive suite of tools that are essential for modern facilities management. They did this by listening to and actively involving the people who are at the front end of facilities management their clients.

By working closely together a tailor made system which is constantly evolving has been put in place. Elogs listen to our needs and deliver we are a team we have a fantastic working relationship.

Their service desk facility is first class so efficient, friendly and dedicated to meeting our needs. Personally I’ve worked in FM for over 20 years and worked with various managing systems in that time. For me Elogs has everything an FM requires in a management system.

Lambert Smith Hampton

Over the years Elogs has progressed and developed an impressive suite of tools that are essential for modern facilities management. They did this by listening to and actively involving the people who are at the front end of facilities management their clients.

By working closely together a tailor made system which is constantly evolving has been put in place. Elogs listen to our needs and deliver we are a team we have a fantastic working relationship.

Their service desk facility is first class so efficient, friendly and dedicated to meeting our needs. Personally I’ve worked in FM for over 20 years and worked with various managing systems in that time. For me Elogs has everything an FM requires in a management system.

Lambert Smith Hampton

Over the years Elogs has progressed and developed an impressive suite of tools that are essential for modern facilities management. They did this by listening to and actively involving the people who are at the front end of facilities management their clients.

By working closely together a tailor made system which is constantly evolving has been put in place. Elogs listen to our needs and deliver we are a team we have a fantastic working relationship.

Their service desk facility is first class so efficient, friendly and dedicated to meeting our needs. Personally I’ve worked in FM for over 20 years and worked with various managing systems in that time. For me Elogs has everything an FM requires in a management system.

Jones Lang LaSalle

The Elogs online platform and helpdesk provides enhanced management of our UK portfolios 24/7 across our hard and soft FM service sectors.

It integrates with a number of other JLL systems to generate efficiencies for the benefit of our clients and occupiers alike.

Jones Lang LaSalle

The Elogs online platform and helpdesk provides enhanced management of our UK portfolios 24/7 across our hard and soft FM service sectors.

It integrates with a number of other JLL systems to generate efficiencies for the benefit of our clients and occupiers alike.

Jones Lang LaSalle

The Elogs online platform and helpdesk provides enhanced management of our UK portfolios 24/7 across our hard and soft FM service sectors.

It integrates with a number of other JLL systems to generate efficiencies for the benefit of our clients and occupiers alike.

The Crown Estate

Elogs is a great tool operating across the Central London portfolio for The Crown Estate.

The staff at Elogs are really helpful and easy to work with and cater for our requests- both residential and commercial. We would definitely recommend Elogs as a helpdesk for other managing agents.

The Crown Estate

Elogs is a great tool operating across the Central London portfolio for The Crown Estate.

The staff at Elogs are really helpful and easy to work with and cater for our requests- both residential and commercial. We would definitely recommend Elogs as a helpdesk for other managing agents.

The Crown Estate

Elogs is a great tool operating across the Central London portfolio for The Crown Estate.

The staff at Elogs are really helpful and easy to work with and cater for our requests- both residential and commercial. We would definitely recommend Elogs as a helpdesk for other managing agents.

Hartnell Taylor Cook

We have been using Elogs CAFM + Service Desk since 2016 after being recommended to Elogs as the best CAFM in the market. Prior to this we can now recognise that our methods were less efficient when keeping track of our compliance paperwork, keeping on top of quotes and reactive jobs and chasing these up. Specifically for us, the helpdesk has been invaluable. Having not had this option before, we were chasing and keep track of all jobs individually. This was very difficult. The PPM planner resolves this.

We can now keep a much better track of our compliance status and all the jobs in progress and get quicker feedback on issues identified. Elogs is now integral to our business. Our Contracts Manager, who we have had since the start, takes the time to understand our needs. This consistency has lead to a really great understanding and working relationship. We are fully able to manage more properties per person knowing that there is a system in the background keeping track of everything that previously was in our heads.

Beth Bennet – Hartnell Taylor Cook

Hartnell Taylor Cook

We have been using Elogs CAFM + Service Desk since 2016 after being recommended to Elogs as the best CAFM in the market. Prior to this we can now recognise that our methods were less efficient when keeping track of our compliance paperwork, keeping on top of quotes and reactive jobs and chasing these up. Specifically for us, the helpdesk has been invaluable. Having not had this option before, we were chasing and keep track of all jobs individually. This was very difficult. The PPM planner resolves this.

We can now keep a much better track of our compliance status and all the jobs in progress and get quicker feedback on issues identified. Elogs is now integral to our business. Our Contracts Manager, who we have had since the start, takes the time to understand our needs. This consistency has lead to a really great understanding and working relationship. We are fully able to manage more properties per person knowing that there is a system in the background keeping track of everything that previously was in our heads.

Beth Bennet – Hartnell Taylor Cook

Hartnell Taylor Cook

We have been using Elogs CAFM + Service Desk since 2016 after being recommended to Elogs as the best CAFM in the market. Prior to this we can now recognise that our methods were less efficient when keeping track of our compliance paperwork, keeping on top of quotes and reactive jobs and chasing these up. Specifically for us, the helpdesk has been invaluable. Having not had this option before, we were chasing and keep track of all jobs individually. This was very difficult. The PPM planner resolves this.

We can now keep a much better track of our compliance status and all the jobs in progress and get quicker feedback on issues identified. Elogs is now integral to our business. Our Contracts Manager, who we have had since the start, takes the time to understand our needs. This consistency has lead to a really great understanding and working relationship. We are fully able to manage more properties per person knowing that there is a system in the background keeping track of everything that previously was in our heads.

Beth Bennet – Hartnell Taylor Cook

Knight Frank

Elogs is a key component of Knight Frank’s property management’s integrated systems platform ensuring that all statutory maintenance documentation is both recorded and carried out by our service providers in accordance with the required deadlines, this in turn serves to ensure that our internal KPI compliance standards are met on a month to month basis in support of our own internal health and safety management requirements.

From a reactive perspective the system’s core function is to allow FM’s to log in a site specific manner all reactive tasks which may include health and safety issues arising from both the Facilities Management site Inspections and the statutory health and safety inspections, one of the key benefits is the portability of this system enabling our facilities team to report ‘on the spot’ any health and safety risks observed on site therefore helping them to reduce the number of accidents on sites. Elogs has also assisted our teams ensuring all statutory compliance tasks are closed with full/transparent detail attached this transparency has been met by an extremely positive response during our BSI external audits when reviewing our ISO45001 accreditation standards. In addition this system has proved to be excellent in ensuring that all service providers can see all health and safety documentation before attending site, an example being the means to access site specific reports online such as Asbestos Registers.

One of the other key benefits of Elogs is that it has a direct API link with our core health and safety compliance system therefore allowing information to pass through both systems either way to allow our facilities management team to both review and react to all documentation when responding to any health and safety observations and their associated risks irrespective of which system the originated from.

Knight Frank

Elogs is a key component of Knight Frank’s property management’s integrated systems platform ensuring that all statutory maintenance documentation is both recorded and carried out by our service providers in accordance with the required deadlines, this in turn serves to ensure that our internal KPI compliance standards are met on a month to month basis in support of our own internal health and safety management requirements.

From a reactive perspective the system’s core function is to allow FM’s to log in a site specific manner all reactive tasks which may include health and safety issues arising from both the Facilities Management site Inspections and the statutory health and safety inspections, one of the key benefits is the portability of this system enabling our facilities team to report ‘on the spot’ any health and safety risks observed on site therefore helping them to reduce the number of accidents on sites. Elogs has also assisted our teams ensuring all statutory compliance tasks are closed with full/transparent detail attached this transparency has been met by an extremely positive response during our BSI external audits when reviewing our ISO45001 accreditation standards. In addition this system has proved to be excellent in ensuring that all service providers can see all health and safety documentation before attending site, an example being the means to access site specific reports online such as Asbestos Registers.

One of the other key benefits of Elogs is that it has a direct API link with our core health and safety compliance system therefore allowing information to pass through both systems either way to allow our facilities management team to both review and react to all documentation when responding to any health and safety observations and their associated risks irrespective of which system the originated from.

Knight Frank

Elogs is a key component of Knight Frank’s property management’s integrated systems platform ensuring that all statutory maintenance documentation is both recorded and carried out by our service providers in accordance with the required deadlines, this in turn serves to ensure that our internal KPI compliance standards are met on a month to month basis in support of our own internal health and safety management requirements.

From a reactive perspective the system’s core function is to allow FM’s to log in a site specific manner all reactive tasks which may include health and safety issues arising from both the Facilities Management site Inspections and the statutory health and safety inspections, one of the key benefits is the portability of this system enabling our facilities team to report ‘on the spot’ any health and safety risks observed on site therefore helping them to reduce the number of accidents on sites. Elogs has also assisted our teams ensuring all statutory compliance tasks are closed with full/transparent detail attached this transparency has been met by an extremely positive response during our BSI external audits when reviewing our ISO45001 accreditation standards. In addition this system has proved to be excellent in ensuring that all service providers can see all health and safety documentation before attending site, an example being the means to access site specific reports online such as Asbestos Registers.

One of the other key benefits of Elogs is that it has a direct API link with our core health and safety compliance system therefore allowing information to pass through both systems either way to allow our facilities management team to both review and react to all documentation when responding to any health and safety observations and their associated risks irrespective of which system the originated from.

Global Retail Client

Before using Elogs extensively we were disjointed in our management of contractors, ppms and reactives. We did not have the visibility, consolidation, reporting and collaboration that we now benefit from within our team and the wider business.

This has been achieved through the support and training received from Elogs in a friendly, professional manner and in a way which has encouraged development and growth within our team.

Global Retail Client

Before using Elogs extensively we were disjointed in our management of contractors, ppms and reactives. We did not have the visibility, consolidation, reporting and collaboration that we now benefit from within our team and the wider business.

This has been achieved through the support and training received from Elogs in a friendly, professional manner and in a way which has encouraged development and growth within our team.

Global Retail Client

Before using Elogs extensively we were disjointed in our management of contractors, ppms and reactives. We did not have the visibility, consolidation, reporting and collaboration that we now benefit from within our team and the wider business.

This has been achieved through the support and training received from Elogs in a friendly, professional manner and in a way which has encouraged development and growth within our team.

Gerald Eve

Over the past two years, Gerald Eve have worked with Elogs to enhance our helpdesk and contractor management process. We have found the Elogs team to be reliable, communicative, efficient at call handling and approachable.

Elogs have been open to developing their systems in line with our requirements and resolve issues raised in a timely manner. They are a pleasure to work with and I look forward to continuing this partnership.

Gerald Eve

Over the past two years, Gerald Eve have worked with Elogs to enhance our helpdesk and contractor management process. We have found the Elogs team to be reliable, communicative, efficient at call handling and approachable.

Elogs have been open to developing their systems in line with our requirements and resolve issues raised in a timely manner. They are a pleasure to work with and I look forward to continuing this partnership.

Gerald Eve

Over the past two years, Gerald Eve have worked with Elogs to enhance our helpdesk and contractor management process. We have found the Elogs team to be reliable, communicative, efficient at call handling and approachable.

Elogs have been open to developing their systems in line with our requirements and resolve issues raised in a timely manner. They are a pleasure to work with and I look forward to continuing this partnership.

Colliers

Elogs provide Colliers with our 24/7 Helpdesk and CAFM support. This is an essential part of both our property and facility management offering. It provides us with peace of mind that all of our statutory ppm requirements are being met and that nothing falls through the cracks. Our clients benefit from superior reporting with traceability throughout every process. The additional benefits of audits, security patrols and contract renewals makes it a one-stop-shop for all our ppm needs.

The administrative and support staff are excellent and the training and on-boarding process was done with ease. I would have no hesitation recommending Elogs. Peter Moloney, Director, Colliers

Colliers

Elogs provide Colliers with our 24/7 Helpdesk and CAFM support. This is an essential part of both our property and facility management offering. It provides us with peace of mind that all of our statutory ppm requirements are being met and that nothing falls through the cracks. Our clients benefit from superior reporting with traceability throughout every process. The additional benefits of audits, security patrols and contract renewals makes it a one-stop-shop for all our ppm needs.

The administrative and support staff are excellent and the training and on-boarding process was done with ease. I would have no hesitation recommending Elogs. Peter Moloney, Director, Colliers

Colliers

Elogs provide Colliers with our 24/7 Helpdesk and CAFM support. This is an essential part of both our property and facility management offering. It provides us with peace of mind that all of our statutory ppm requirements are being met and that nothing falls through the cracks. Our clients benefit from superior reporting with traceability throughout every process. The additional benefits of audits, security patrols and contract renewals makes it a one-stop-shop for all our ppm needs.

The administrative and support staff are excellent and the training and on-boarding process was done with ease. I would have no hesitation recommending Elogs. Peter Moloney, Director, Colliers

Colliers International Property Consultants Limited

Colliers have utilised the Elogs CAFM and 24/7 Helpdesk for over 5 years now and can say with certainty that it significantly reduces the day-to-day workload for our management team, as well as giving us useful metrics and insight to help manage our supply chain.

The Helpdesk is a vital part of Elogs’ offering as it ensures jobs are chased and monitored through to completion, again saving us time, whilst also supporting our tenants and suppliers in attaining rapid responses and an overview of exactly who is doing what, and when.

We’re very happy to recommend Elogs, not only for their essential business software, but also as a supportive partner to work with.

Colliers International Property Consultants Limited

Colliers have utilised the Elogs CAFM and 24/7 Helpdesk for over 5 years now and can say with certainty that it significantly reduces the day-to-day workload for our management team, as well as giving us useful metrics and insight to help manage our supply chain.

The Helpdesk is a vital part of Elogs’ offering as it ensures jobs are chased and monitored through to completion, again saving us time, whilst also supporting our tenants and suppliers in attaining rapid responses and an overview of exactly who is doing what, and when.

We’re very happy to recommend Elogs, not only for their essential business software, but also as a supportive partner to work with.

Colliers International Property Consultants Limited

Colliers have utilised the Elogs CAFM and 24/7 Helpdesk for over 5 years now and can say with certainty that it significantly reduces the day-to-day workload for our management team, as well as giving us useful metrics and insight to help manage our supply chain.

The Helpdesk is a vital part of Elogs’ offering as it ensures jobs are chased and monitored through to completion, again saving us time, whilst also supporting our tenants and suppliers in attaining rapid responses and an overview of exactly who is doing what, and when.

We’re very happy to recommend Elogs, not only for their essential business software, but also as a supportive partner to work with.

Jones FM

We began using Elogs in 2020.  Before then our CAFM system was completely inadequate.  After a recommendation, we chose Elogs for its reporting and adding structures, specifically the planners and the way they align. We are very hands on with the platform and the strong PPM system and helpdesk have definitely made life easier for us and in turn, our clients.

Jordan Dolling – Jones FM

Jones FM

We began using Elogs in 2020. Before then our CAFM system was completely inadequate.  After a recommendation, we chose Elogs for its reporting and adding structures, specifically the planners and the way they align. We are very hands on with the platform and the strong PPM system and helpdesk have definitely made life easier for us and in turn, our clients.

Jordan Dolling – Jones FM

Jones FM

We began using Elogs in 2020. Before then our CAFM system was completely inadequate.  After a recommendation, we chose Elogs for its reporting and adding structures, specifically the planners and the way they align. We are very hands on with the platform and the strong PPM system and helpdesk have definitely made life easier for us and in turn, our clients.

Jordan Dolling – Jones FM

CEG

Elogs and myself go back many years, to its inception and development with the original team and a meeting in a global property consultants offices and our subsequent work together on the ‘Dashboard’.

It struck me then, and more so now, that this system and the passion of the team would add value and robust electronic QA process to a largely paper based time intensive operation – the property facilities management industry. To this day, whilst I have seen and operated many other CAFM and helpdesk systems in many companies, none has ever grasped the synergies required to deliver for my FM teams, as Elogs always has.

A true industry innovator & leader, vital to deliver ‘real time’ compliance and service with their wonderful service desk teams effectively assisting my FMs to never ‘drop the ball’. Superb.

CEG

Elogs and myself go back many years, to its inception and development with the original team and a meeting in a global property consultants offices and our subsequent work together on the ‘Dashboard’.

It struck me then, and more so now, that this system and the passion of the team would add value and robust electronic QA process to a largely paper based time intensive operation – the property facilities management industry. To this day, whilst I have seen and operated many other CAFM and helpdesk systems in many companies, none has ever grasped the synergies required to deliver for my FM teams, as Elogs always has.

A true industry innovator & leader, vital to deliver ‘real time’ compliance and service with their wonderful service desk teams effectively assisting my FMs to never ‘drop the ball’. Superb.

CEG

Elogs and myself go back many years, to its inception and development with the original team and a meeting in a global property consultants offices and our subsequent work together on the ‘Dashboard’.

It struck me then, and more so now, that this system and the passion of the team would add value and robust electronic QA process to a largely paper based time intensive operation – the property facilities management industry. To this day, whilst I have seen and operated many other CAFM and helpdesk systems in many companies, none has ever grasped the synergies required to deliver for my FM teams, as Elogs always has.

A true industry innovator & leader, vital to deliver ‘real time’ compliance and service with their wonderful service desk teams effectively assisting my FMs to never ‘drop the ball’. Superb.

Pareto FM

Pareto have a successful relationship with Elogs and their platform has become a daily tool for our business to provide and deliver an exceptional service.

We have enjoyed working alongside Elogs for 7 years and look forward to many more.

Pareto FM

Pareto have a successful relationship with Elogs and their platform has become a daily tool for our business to provide and deliver an exceptional service.

We have enjoyed working alongside Elogs for 7 years and look forward to many more.

Pareto FM

Pareto have a successful relationship with Elogs and their platform has become a daily tool for our business to provide and deliver an exceptional service.

We have enjoyed working alongside Elogs for 7 years and look forward to many more.

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